Common enquiry areas
Diagnose the system, not just the symptom.
A lift that will not raise, will not lower, stops unexpectedly or behaves intermittently can involve more than one subsystem. Control voltage, phase supply, contactors, switches, safety interlocks, lowering valves, hydraulic pressure and mechanical conditions all need to be considered in the correct sequence.
CtrlOn can assist with fault information, component identification, technical research and repair enquiries. Before any site work is accepted, the equipment, fault, location, competence requirements and safety implications are reviewed. Safety circuits and protective devices are not bypassed as a repair.
Lift will not raise or lowers under load
Lift will not descend or descent is intermittent
Blown control fuses and electrical short circuits
Limit switch, proximity sensor and interlock faults
Contactor, relay, PCB and control-voltage issues
Hydraulic valve, pressure and component-identification enquiries
Before contacting us
Send the lift details first.
Include the manufacturer, model, serial number and a photo of the rating plate. Add control-panel photos, the exact fault sequence, indicator states and any component references you have already identified.
WhatsApp is ideal for equipment faults.Send the nameplate, control panel and suspect-component photos in one conversation.Send photos